Everything you need to know about 1st Central

What is 1^st Central car insurance?

1^st Central is an insurer focusing solely on car insurance, part of the First Central Insurance and Technology Group, which includes Skyfire Insurance and 1^st Central Law.

How to contact 1^st Central

If you need to contact 1^st Central, you can do so using the 1^st Central contact number:

• 0333 043 2085  (Monday to Friday: 8am – 8pm, Saturday: 9am - 5pm, Sunday: 10am – 2pm, Bank holidays: 10am - 4pm)

How to compare 1^st Central car insurance

You can compare 1^st Central quotes here

1^st Central reviews

1^st Central has received the following reviews:

• Trustpilot: 4.5 stars (155,704 reviews) [1]

What types of car insurance can you get with 1^st Central?

1^st Central has 6 different policies, available across Third party, Third party fire and theft and, Comprehensive.  These policies are 1^st Central Connect (telematics), 1^st Central, 1^st Central Legal, 1^st Central Plus and 1^st Central Premier.

We’ve outlined the comprehensive versions of these policies below:

Multicar

1^st Central also offer a Multicar discount, so if you have multiple vehicles in your household, this may be an option for you: you’ll receive a discount of £50 per vehicle added, up to five vehicles.

Unlike other Multicar policies, 1^st Central Multicar keeps your renewal dates separate from each other.

1^st Central Connect

1^st Central Connect is a telematics policy offered by 1^st Central, available as Comprehensive or Third Party, Fire & Theft.

This policy doesn’t require a fitted black box, instead 1^st central will send you a sensor to place on your windscreen and connect to an app on your phone.

Your driving will be measured, and if you are found to be a safer driver you may receive savings at your renewal. You’ll be measure on factors like acceleration, braking and cornering, alongside speeding and using your phone. You’ll receive tips on how to improve.

How to cancel or make changes to 1^st Central car insurance

If you need to make a change, such as changing your vehicle, or cancel 1^st Central car insurance, you can do so through the 1^st Central insurance phone number:

• 0333 043 2085  (Monday to Friday: 8am – 8pm, Saturday: 9am - 5pm, Sunday: 10am – 2pm, Bank holidays: 10am - 4pm)

If you cancel within 14 days, you pay no cancellation fee and receive a partial £25 refund on your set-up fee. If you cancel after 14 days, you are charged a £15 cancellation fee and forfeit the full £50 set-up fee [2].

How to make a claim with 1^st Central

If you need to make a claim, you can contact 1^st Central with these 1^st Central contact numbers:

• For windscreen claims: 0333 043 2012
• For other claims: 0333 043 2011

Both numbers are open 24 hours. If you have an existing claim, you can call 1^st Central on:

• 0333 043 2022 (Monday to Friday: 9am – 6pm, Saturday and Sunday: closed, Bank Holidays: 10am – 4pm)

[1] 147 out of 209 in the Insurance category. Accessed 16-Feb-24

[2] 1st Central website. Accessed 01-Oct-26

[2] 1^st Central website. Accessed 16-Feb-24