Insurance
Everything you need to know about AA car insurance
What is AA car insurance?
The AA (the Automotive Association) is a motoring association that provides car insurance, breakdown cover, maps, and driving lessons.
For their car insurance cover, they act as a broker and provider. This means that for some of their policies, a different insurer may be underwriting the risk.
How to contact AA customer service
If you need to contact AA car insurance, you can call them on the AA insurance contact number:
- 0370 533 2211: (Monday to Friday: 8am -7pm, Saturday: 9am - 5pm, Sundays: closed)
How to compare AA car insurance quotes
You can compare an AA car insurance quote on Caura by clicking here
AA car insurance reviews
AA car insurance has received the following reviews:
- Trustpilot: 4.4 stars (32,789 reviews) [1]
- Which?: 65% policy score (15th out of 31) and 63% customer score (joint 12th out of 19)
What types of car insurance can you get with AA insurance?
AA offer two main types of insurance: Third party, fire and theft and Comprehensive. We've summarised what each of these types of policy cover in the table below:
| Third party | Third party, fire and theft | Admiral Essential | Admiral | Admiral Gold | Admiral Platinum | |
|---|---|---|---|---|---|---|
| Level of cover | Third party | Third party, fire and theft | Comprehensive | |||
| Injuries to others | Yes | |||||
| Damage to other people’s property | Yes | |||||
| Theft | No | Yes | ||||
| Fire damage | No | Yes | ||||
| Repairs | No | No | Yes | |||
| Legal costs | Optional | Optional | Optional | Optional | Optional | Yes |
| Medical expenses | No | No | Yes | Up to £5,000 | Up to £5,000 | Up to £5,000 |
| Driving other cars | Yes (must be 25+, third party only cover only when driving other cars | |||||
| Courtesy car provision | No | Yes | ||||
| Breakdown cover | Optional | |||||
| Windscreen | Optional | Optional | Optional | Yes | Yes | Yes |
| Personal item cover | No | No | No | Up to £200 | Up to £300 | Up to £300 |
| Locks and keys cover | No | Up to £500 | ||||
AA electric vehicle (EV) car insurance
The AA also offer EV specific car insurance, which is comprehensive as standard.
They’ll cover your battery (even if leased) for accidental damage, fire and theft, as well as covering accessories like charging cables and chargers. If you have a charging cable that crosses onto the street, this cover can be valuable as it covers you for someone tripping over the charging cable.
If you run out of battery on the move, you are not covered for pickup / charging as standard. You’d need to take out a separate AA breakdown membership.
Short term car insurance
AA car insurance also offer short term cover, from 1 to 28 days. If you are lending or borrowing a vehicle, this is a good option. It’s also useful if you’ve just purchased a vehicle and need instant cover.
How to cancel or make changes to AA car insurance
If you would like to make changes such as adding a new driver, you will need to call them on the AA insurance contact number:
- 0370 533 2211 (Monday to Friday: 8am -7pm, Saturday: 9am - 5pm , Sunday: closed)
If you would like to cancel your policy, you can call them on
- 0370 160 0138 (Monday to Friday: 8am -7pm, Saturday: 9am - 5pm , Sunday: closed)
If you cancel within the first 14 days of your policy start date, the cancellation fee is £25. If you cancel after 14 days, the fee is £49.50. [2]
How to make an AA car insurance claim
If you need to an AA car insurance claim, you can call their claims number:
- 0330 053 0322 (Open 24 hours)
[1] Applies to AA insurance as a whole. Accessed 15-May-25
[2] AA Insure website. Accessed 15-May-25
